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Jean-Marc Mercy

Managing Director at FranklinCovey Ivory Coast

Learning and Development Consultant

About Jean-Marc Mercy

Jean-Marc has over 14 years of experience in human resources, talent development, and executive recruiting. He has been an international partner of Franklin Covey since 2017, and currently serves as Managing Partner of the franchise in Ivory Coast through his company Bridge Workforce Development Consulting. He received a Postgraduate Diploma in Human Resource Management and Training from the University of Leicester.

As the former Human Resources Business Partner of Microsoft for West and Central Africa, Jean-Marc supported the implementation of a leadership development program to instill a winning culture and transform managers and employees into a high-performance workforce that “empowers people to achieve more”. Jean-Marc has also served as Human Resources Specialist with the United Nations Operation in Ivory Coast and worked in a team responsible for attracting, hiring, and retaining top talent. He played a key role during the liquidation of this UN peacekeeping operation. Jean-Marc previously worked with different UN agencies and nonprofit organizations in Africa and the United States.

He offers training solutions and provides consulting services to individuals and organizations. His topics include leadership, personal and interpersonal effectiveness, employee engagement, talent management, change management, and building winning cultures.  

Jean-Marc has also served on the Board of Directors for the Bridge Initiative, a DRC-based nonprofit that tackles youth unemployment, and has been a member of the Society for Human Resource Management (SHRM) since 2008.

He enjoys traveling the world to share his passion.

Connect with Jean-Marc on LinkedIn


Djedji Serge Aboa

Managing Director at Africa Leadership and Performance Institute

Organizational Learning and Development Consultant

About Djedji Serge Aboa

Djedji Serge ABOA (shadaboa) is an Organizational Learning and Development Specialist and Career Coach. He received two masters’ degrees in Computer Systems and in Education Training & Development. He brings 15 years of experience in designing and implementing learning interventions in both industry and academia.

As ICT Certified Professional (Microsoft and Comptia Certified, MCT, MCE, MCSA, MCSE, MCTS, Security+, Linux+,etc.), he had carried out projects for schools, governments and telecommunication companies in various countries, led teams of 3-150 members, deployed and administered many medium and large networks systems in Africa including high-level national projects with partners such as the World Bank, the European Union, and UNOPS.

He served with the United Nations for about a decade as Senior Training Officer and Head of the Training Department in different peacekeeping missions in Africa and America.

Serge is an experienced speaker and certified trainer, having taught many highly-rated professional level courses, industry short courses and tutorials at conferences, to a wide range of learners from corporate to government and academia. He is a certified John Maxwell DISC Consultant and Senior Consultant with Bridge Workforce Development Consulting, a Franklin Covey international partner.

He currently lives with his family in Montreal, Canada, and travels the world to share his passion. He loves cooking, reading and is a grand amateur of photography. He is passionate of science and technology and shares his Christian faith as his ultimate vocation.

Connect with Serge on LinkedIn